FAQ Page

Frequently Asked Questions


HOW DO I JOIN?

Welcome! Click the button below to join:

JOIN HERE NOW

 

IS THERE ANY COST TO JOIN OR GET FREE PRODUCTS?

No, it’s free to join! The products we send are free in exchange for a review and rating on our website.

 

WHY DON’T I EVER GET SELECTED?

  • Incomplete personal profile
  • Invalid email address
  • No profile match to the campaign product
  • Limited products per send out
  • Friends did not accept

 

HOW DO I GET FREE PRODUCTS TO TEST & REVIEW?

Please make sure you are:

1 – A Manbox member (If you are not yet, join here.)

2 – Subscribed to our newsletter emails (If you are not sure if you are subscribed, click here to check.)

3 – Keep an eye out for our emails and opt-in surveys

*Please note: Test & Review products are not guaranteed. 

 

I FORGOT WHO I NOMINATED FOR A TEST & REVIEW CAMPAIGN. WHAT NOW?

No worries. Once you are selected for a test & review campaign we will email you the list of friends you nominated to pass on extra products to. If you have not received an email with your friends list, please email us at info@manbox.co.za asking for your nominated friends’ list and we will send it to you 🙂

 

I AM HAVING TROUBLE LOGGING IN 

Please click the button below and follow the steps to reset your password, remember to enter the email address you used to create your Manbox profile:

RESET MY PASSWORD HERE

Once you enter your email address it will send you a link to create a new password. *Remember to check your spam folder if you have not received anything within a few minutes.

 

HOW DO I TRACK MY PARCEL?

You can track your parcel here by typing in your provided tracking number:

TRACK YOUR PARCEL HERE

 


Have any other questions?  Please email us at info@manbox.co.za  and our customer service team will assist you.